2019 USERS CONFERENCE
AUG 19 - 22 | TORONTO

FAQ’s

About the Conference

The conference is a four day event from August 19th thru August 22nd, 2019.

Per Person Regular
EARLY SPECIAL -Available until April 30th $1795
Single $1995
Double Occupancy $1695
No Accommodation $1395

Purchase 3 passes get the 4th FREE!

**Pre and Post conference stay room only rates are available at $389, plus taxes.

INCLUDED IN YOUR REGISTRATION:

  • Contemporary Guest Room Accommodations (3 nights) at the Ritz-Carlton Toronto
  • All educational sessions, workshops and one on one learning labs
  • All breakfast, breaks and lunch daily (Tues – Thurs)
  • All hosted events
  • Partner Showcase
MONDAY, AUGUST 19TH

The first day is typically arrival and registration. Private one on one learning labs with the Maestro team are available from 1:00pm to 5:00pm. A welcome reception will be hosted in the evening. This is an opportunity to network with your fellow attendees, exchange ideas and get to know the Maestro Team.
TUESDAY, AUGUST 20TH THRU TO THURSDAY, AUGUST 22ND

Warren Dehan, Maestro’s President, and the Maestro senior executive team, kick off the conference followed by an in-depth review of the latest and greatest features in Maestro and our roadmap for the future. Tuesday afternoon, all day Wednesday and Thursday morning, break out into tracks based on modules and areas of focus. The sessions are repeated throughout the days, so that over the course of the conference you may pick and choose which session to attend to get the most out of all the available sessions. All sessions will highlight new features and functionality, reports and best practices. At the end of each day, the track facilitator is available for “ask the experts” sessions to answer any additional questions you may have. A detailed agenda with full session descriptions will be posted closer to the event dates to allow for your planning. Daily conference times are;
Monday 1pm – 5pm Conference Registration and Private Learning Labs
Tuesday 9am – 5pm Conference Kick off 9am- 12 noon / Sessions 1pm – 5pm
Wednesday 9am – 5pm General Sessions
Thursday 9am – 5pm General Session and Conference Close. *Bonus Private Learning Labs will be available until 5pm
PRIVATE LEARNING LABS

Private learning labs are available on a first come first served basis starting Monday through Thursday. You are not required to pre-reserve time for a private session, however we do recommend it. Please email muc@maestropms.com to submit your request. These hands on labs provide you with dedicated one on one time with a Maestro Specialist to focus on your specific areas of interest. Labs include topics such as Front Desk, Sales & Catering, Housekeeping, Work Order, A/R, and Owner Management and can be scheduled during the following times:
Monday 1pm – 5pm
Tuesday 1pm– 5pm
Wednesday 9am – 5pm
Thursday 9am – 5pm
ATTIRE

The Conference dress code is smart casual. The temperature in the Meeting Rooms may vary, so we suggest that you dress in layers.
HOSTED SPECIAL EVENTS

Full details are still in the planning, more details will be coming soon, but what you can anticipate is;
Monday Welcome Reception
Tuesday Optional Maestro Activity
Wednesday Gala Dinner Event
QUESTIONS OR SPECIAL REQUESTS

If you have any special requests, dietary needs or questions, please contact our conference coordinator at muc@maestropms.com
AIRPORT

The closest airport to the Ritz Carlton is the Billy Bishop Toronto City Airport, but the Toronto Pearson International Airport is only 25 minutes away by air-rail link.
Travel Documentation needed for visitors to Canada

Please follow this Link for full details.

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